Questions about MobileDocs?
Learn how templates, credits, AI assistance, Word/PDF export, and subscriptions work.
FAQ
Plans & Credits
What are Document Credits?
Document Credits are used when generating or downloading document files such as Word or PDF versions.
What are AI Credits?
AI Credits are used for AI writing assistance, improving text, summaries, skills, job descriptions, and professional wording.
Do monthly credits renew?
Yes. Monthly subscription credits renew every 30 days based on your active plan.
What happens to extra purchased credits?
Extra purchased credits are saved separately. They do not reset monthly and can be used while your paid subscription is active.
Can I use extra credits on the Free Plan?
Extra credits are designed for active paid subscribers. If your paid subscription stops, your extra credits remain saved and become usable again when you return to a paid plan.
FAQ
Templates & Documents
What types of templates are available?
MobileDocs currently focuses on mobile-friendly CV and resume templates. More document types such as invoices, quotations, proposals, company profiles, and business documents are planned.
Do templates include both mobile and desktop versions?
Yes. MobileDocs templates are designed with mobile-first use in mind, while also supporting A4 desktop versions for traditional applications and printing.
Can I edit the downloaded files?
Yes. Pro users can export editable Word files, allowing them to make final changes in Microsoft Word when needed.
Does the Free Plan include Word export?
No. Word export is available on the Pro Plan. The Free Plan is mainly for testing the document creation experience.
Does the Free Plan include PDF export?
The Free Plan can include PDF export with watermark. Pro users can generate watermark-free exports.
FAQ
AI Assistance
What does AI help with?
AI can help improve professional summaries, job descriptions, skills, experience sections, and other text fields inside your document.
Do I need AI to use MobileDocs?
No. You can create documents manually using templates and forms. AI assistance is optional and designed to help you write faster.
Does AI use separate credits?
Yes. AI features use AI Credits, while file generation and downloads use Document Credits.
FAQ
Mobile Use & Export
Do I need to install an app?
No. MobileDocs works directly from your browser and is designed to be mobile-first. Native mobile apps are planned for the future.
Can I use MobileDocs on my phone?
Yes. MobileDocs is designed to work beautifully on mobile browsers, so you can create, edit, download, and share documents from your phone.
Can I share my document after creating it?
Yes. Documents can be downloaded and shared. Some templates may also support mobile-friendly sharing elements such as an optional WhatsApp contact section.
FAQ
Account & Subscription
Can I start for free?
Yes. You can start with the Free Plan to test MobileDocs and create your first documents with limited monthly credits.
Can I upgrade later?
Yes. You can upgrade to the Pro Plan when you need more credits, AI assistance, Word export, and watermark-free document generation.
Can I cancel my subscription?
Yes. You can cancel your subscription from your account. If your subscription remains active until the end of the billing period, you keep access during that paid period.
What happens if my paid subscription stops?
Your monthly subscription credits stop renewing. Extra purchased credits remain saved in your account and become usable again when you return to a paid subscription.
Ready to try MobileDocs?
Start free, choose a template, and upgrade when you need more credits, AI assistance, Word export, and watermark-free downloads.